Do I need to pay to use 21st?
Do I need to pay to use 21st?
Browsing and searching the Marketplace is always free. On the free
free tier you get 2 free component code retrievals or installs per
day across the web, CLI, and MCP. Search is free everywhere. 21st AI generation
(Sketch and Code) is a paid feature — subscribe to a paid plan
(Builder or Team) with AI enabled to generate, which also
removes the daily marketplace limits.
What do the paid plans include?
What do the paid plans include?
Individuals use Builder, which has AI off and no monthly credits by
default. Turning AI on immediately adds a choice of 500, 1,000, or 2,000
credits/month, multi-model component generation, and priority generations.
Team seats also start with AI off. AI-enabled seats can use 500, 1,000, or
2,000 credits per seat each month, combined in one shared pool, with team
features and centralized billing. Every paid plan also unlocks unlimited
Marketplace code retrievals, copies, and installs. Search stays free on every
plan. Need more credits? Buy a pack of +100 for $5; pack credits roll
over. See Pricing & Credits.
How do I cancel my subscription?
How do I cancel my subscription?
Go to Settings → Billing and click
Cancel plan. Cancelling takes effect at the end of your current billing
period — you keep access until then, no need to contact support.
I accidentally chose yearly billing instead of quarterly. What can I do?
I accidentally chose yearly billing instead of quarterly. What can I do?
Contact support promptly. An individual Builder yearly purchase can be
reviewed for a switch to quarterly and a refund of the difference. Builder
with AI enabled, Team, legacy prices, taxed invoices, and invoices with
unusual credits or adjustments need manual review and are not covered by that
base Builder exception.
How do I get an invoice or receipt?
How do I get an invoice or receipt?
Go to Settings → Billing and click
Manage billing to open the Stripe billing portal. Past invoices and
downloadable PDF receipts are available there.
How do I use a component I copied from the Marketplace?
How do I use a component I copied from the Marketplace?
Open the component page, copy its code, then paste the files into your
project’s components directory, install any listed dependencies, and import
it. Components are copied into your own codebase, not installed as a package —
see Components for details.
I bought a template — who do I contact for support or a refund?
I bought a template — who do I contact for support or a refund?
Templates listed on 21st.dev are sold directly by third-party sellers, not by
21st. Contact the seller for support, delivery issues, or refunds. If a
listing looks misleading or broken, also let us know at support@21st.dev so we
can review it.
Why isn't my Published component in the public catalog?
Why isn't my Published component in the public catalog?
Publishing and catalog featuring are separate. A Published component is
available by direct link and on your profile. To list it in the catalog, open
its actions on the Studio Components page and choose Submit for
featuring. The status changes to In review, then to Featured or
Needs changes. See the Quality
Guidelines for details.
I got an email demanding payment for a 'security vulnerability' — is that real?
I got an email demanding payment for a 'security vulnerability' — is that real?
No. 21st does not run a paid bug bounty program, and we never pay under
pressure. Ignore emails that threaten to publish or exploit a
“vulnerability” unless paid. If you’ve found a genuine security issue,
report it responsibly to support@21st.dev.
Still need help?
- Email support: support@21st.dev
- Join our Discord community
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